Chapter 1 :::: anki 6365a6b2-7296-482f-af37-1164cb207054 What is a crucial conversation, one that has: high stakes, emotions and opposing opinions #Flashcard ::: Chapter 2 - Power of dialog ::: anki 9cd0c219-28f1-448d-bea3-ad6b27051a24 Fool’s choice paradox you have only two options, tell the truth and make an enemy or suffer in silence #Flashcard ::: 👆 is a lie! Fill the pool of shared meaning People who are skilled at dialoge, do their best to make it safe for everyone to add meaning to the pool of shared meaning The pool of shared meaning is the birtplace of Sinergy…

Chapter 1 Bosses guide a team to achieve results Guidance: or feedback -> often we don’t give good guidance cause we don’t know how the other will receive it (fear of being socially awkward, I am being to nice or too mean? ) Team Building: Figuring out right people for the right role (hiring, firing, promoting). And when the team is set… how to have them motivated. Results: Relationship, and no power, drive you forward…

Shallow work -> ⬇️ value and easy to replicate, for example powerpoints presentation, reports etc… Deep work -> ⬆️ value and hard to replicate There is a new economy knowledge workers high skilled workers -> fast learners superstar -> people who master a single skill -> specialists owners -> 💰 To master or learn fast, you need to focus. Attention residue: when switching tasks -> how much your mind is still thinking in the old task -> We should minimize it…